Key Findings
The survey found that business intelligence (BI) platforms serve information delivery and
analysis needs well, with reporting, ad hoc analysis, dashboards and interactive visualization
providing the most used and most satisfactory capabilities.
Mobile BI and search-based data discovery showed the greatest increase in use although
customers are among the least satisfied with these capabilities.
Predictive analytics and data mining showed the greatest drop in 2013. Lack of skills may be
an inhibitor to adoption and satisfaction.
Integration capabilities of BI platforms, including BI infrastructure and BI development tools,
are widely deployed and their use grew year over year, while use of metadata management
declined, perhaps driven by increased use of data discovery tools.
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