Magic Quadrant for Contact Center Infrastructure
| | דף הבית >> דעות ומחקרים >> מחקרים, מצגות מסמכים >> IPT >> Magic Quadrant for Contact Center Infrastructure |
מאת: מערכת Telecom News
03/11/13, 09:00 |
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נושא: |
Gartner defines contact center infrastructure as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multimedia support. |
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תוכן המסמך: |
מי מוביל בתשתיות ל- Contact Centers - עדכון 2013 של גרטנר |
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קישור לצפייה: |
http://sdrv.ms/1a0omyn |
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הערות: |
The contact center infrastructure market has been consolidating, yet some lesser-known offerings may warrant strong consideration. Companies should evaluate vendors' technology and ability to deliver in relevant regions. |
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