Branchless Banking

Branchless banking allows banks to better serve a variety of mass consumer segments, 

whether they are those with limited access to bank branches or those with low account 

balances.

According to a 2012 study by Gallup, Inc. and the World Bank, an estimated 2.7 

billion people in emerging markets — almost 40 percent of the world’s population — are 

without access to even basic financial services, meaning they remain “unbanked” and don’t 

use formal or semi-formal financial services.1

 The lives of these unbanked could be improved 

through access to the most basic array of banking services, such as deposits, savings, 

installment loans, simplified and secure remittances and bill payment.